Steve Moon who is the owner of Moon Air Inc. in Elkton, Maryland shares his thoughts on having the right tools. He says that if technicians are given access to better tools, then one can easily expect to have lesser warranty calls and this could even lead to better efficiency. This sentiment is applicable to all hand tools.
It is already a known fact that HVAC technicians depend on hand tools for work, and these will not lose their use anytime soon. 2014 saw a global revenue of $14.3 billion for this industry and is expected to balloon even more where it is already being predicted that this will have a revenue of $17.7 billion by 2020.
It is already common for companies to upgrade their tools. Decision often depends on several factors. Some would choose based on price. Others on the other hand are loyal to a certain brand. Others are influenced by ads or reviews. According to Randy Hamilton who is a trainer at GAC Services in Gaithersburg, Maryland, brand preference is one of the common reasons why companies choose meters and not really so much with hand tools. However, he pointed out that not everyone can afford the branded ones.
But HVAC technicians are not just on the lookout for durable and dependable hand tools these days. They are also saying that they find iPads and other tablet devices important for their trade. And it’s not because they want to play some games with it.
According to sales engineer accounts manager of Victory HVAC, Ed Bouchard, he would want to have one because this would come in handy for accessing invoicing, websites, controls, and so much more. Even HVAC professionals now understand that they could do more with the help of technology.
And they may be in luck too. Those who do not have an iPad or a tablet yet may be able to afford one soon. Competition in the mobile industry is getting stiffer with local players putting a pressure on global providers. Because of this, people can expect to see prices of mobile devices decline in the near future.