During a meet-up with the people at Link Airport, a company known for airport transfer services in Perth, Australia, they have greatly emphasized to us the importance of comfort when it comes to traveling. Traveling can consume quite a lot of time and sitting for hours can also drain your energy even when you are doing nothing. That is why when you are traveling, you should always think of ways that would help you achieve comfortable traveling.
When people travel to faraway places, they mostly use air travel to get there. There is no denying that air travel can take hours upon hours not to mention the stopovers. Luckily there are airports that had made it their duty to make airport customers achieve the best air travel experience.
This 2015, the world has seen a number of airport innovations that ultimately increase passenger experience and Link Airport has specifically mentioned three airport innovations that people can be thankful for.
The first airport on this list is the Helsinski Airport. This Finnish airport has committed itself to providing the best customer experience for their passengers and this 2015; they had redesigned their baggage hall and turned it into a paradise. This baggage hall is now a Finnish Eden reflecting the natural beauty of the country, showcasing both plant and animal life. Now what could be more soothing than Mother Nature herself?
The next airport innovation that Link Airport has shared with us is the Happy Flow Project launched by the Aruba Airport. The Happy Flow Project basically uses biometrics as the key identifier of all passengers in Aruba Airport. Now passengers do not have to shuffle through their bags to look for their passports because the moment they arrive at the airport they would only need to show their passports once. Afterwards, they would only need to rely on facial recognition throughout every other process.
Going back to Helsinski Airport, nature is not the only thing they use to keep their passengers happy and satisfied; they also use something similar to beds. What could be more comforting and relaxing than a bed? Helsinski Airport has become the first airport in Europe to make use of sleeping pods that passengers can use while waiting for their flights. Now that is how you please customers.