Category Archives: Retailers

HVAC Technicians Talk About The Tools That They Want

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Steve Moon who is the owner of Moon Air Inc. in Elkton, Maryland shares his thoughts on having the right tools. He says that if technicians are given access to better tools, then one can easily expect to have lesser warranty calls and this could even lead to better efficiency. This sentiment is applicable to all hand tools.

It is already a known fact that HVAC technicians depend on hand tools for work, and these will not lose their use anytime soon. 2014 saw a global revenue of $14.3 billion for this industry and is expected to balloon even more where it is already being predicted that this will have a revenue of $17.7 billion by 2020.

It is already common for companies to upgrade their tools. Decision often depends on several factors. Some would choose based on price. Others on the other hand are loyal to a certain brand. Others are influenced by ads or reviews. According to Randy Hamilton who is a trainer at GAC Services in Gaithersburg, Maryland, brand preference is one of the common reasons why companies choose meters and not really so much with hand tools. However, he pointed out that not everyone can afford the branded ones.

But HVAC technicians are not just on the lookout for durable and dependable hand tools these days. They are also saying that they find iPads and other tablet devices important for their trade. And it’s not because they want to play some games with it.

According to sales engineer accounts manager of Victory HVAC, Ed Bouchard, he would want to have one because this would come in handy for accessing invoicing, websites, controls, and so much more. Even HVAC professionals now understand that they could do more with the help of technology.

And they may be in luck too. Those who do not have an iPad or a tablet yet may be able to afford one soon. Competition in the mobile industry is getting stiffer with local players putting a pressure on global providers. Because of this, people can expect to see prices of mobile devices decline in the near future.

Giant Retailers Expecting Huge Spending From Online Customers

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The holiday season is fast approaching and big retailers are preparing for the influx of online orders. Amazon, Wal-Mart and Macy’s are working behind the scenes to ensure fast and efficient delivery of online orders. Amazon is cutting its time to process orders from hours to minutes by using robots to pull items for shipment from warehouse racking.

Retailers are now expanding their warehouses to the size of football fields so that they can handle shipments efficiently. Orders are sent directly to online shoppers through the use of sophisticated software that tells the quickest and cheapest way to get orders shipped. It is race time for retailers as more and more people are expected to shop online.

In the United States, online sales are expected to increase by 12% to reach $371 billion this year. According to Forrester Research, online sales will account for overall retail sales. However, as online shopping grows, so does the impatience of shoppers who want to receive their orders immediately.

Traditional brick and mortar stores are trying to catch up with Amazon that has a standard for 2-day fast delivery to members of its Prime Loyalty program. However, even Amazon is feeling the pressure to meet the demands of customers for fast delivery. The goal of many retailers is to meet the two-day delivery standard but most are challenged to comply.

Wal-Mart aims to get packages to online shoppers who get standard shipping within 2 days for the holiday season. Wal-Mart is now using 83 of its more than 4,500 US stores to ship orders to customers. The world’s largest retailer is also investing from $1.2 to $1.5 billion to its online business in expectation of the heavy spending on ecommerce.

To stay competitive in this digital age, a website is an indispensable tool for a retailer. Holiday spending is expected to rise and if you have a website, you will gain the opportunity to sell to online shoppers. However, it is important to ensure that your business will meet the expectation of online consumers from fast delivery to efficient service. Please feel free to visit Perth Web Design for your website design needs.